Sign up today

Member Programs

Personalized Cancer Care 24/7 cancer guidance from a compassionate team of experts Quality-of-Life Care Get guidance for today's needs and what’s ahead

Member Benefits

Member App Become a member and gain access to Thyme Care Connect, our app

Resources

FAQs Frequently asked questions and their answers

Get Support

Call our Support Team Clinical support 24/7 for members. Enroll by phone Monday - Friday 9am-8pm ET (6am-5pm PT) Submit a Question Use our online form to ask a question about membership Refer a Person Know someone who might benefit from Thyme Care? Let us know

Who We Serve

For Payers Transforming cancer care for your members For Providers Partnering with Oncology Groups to enhance care

Our Approach

Oncology Partnerships Deep oncologist integration with Thyme Care Oncology Partners Care Delivery Dedicated oncology Care Team support Pharmacy Solutions A better approach to pharmacy support

Our Technology

Thyme Care Connect Personalized cancer care for members Thyme Care Signal Oncology analytics and insights in your EHR Thyme Box Our oncology care delivery platform

Get Support

Refer Your Member Are you a Case Manager with a member referral? Share with us. Refer Your Patient Are you a Provider with a patient referral? Share with us. Partner Resources Resources to improve outcomes and reduce cancer costs Partner with Us Interested in a partnership?

About Us

Our Story From patient advocacy to leading value-based oncology care Our Team Built by oncology experts for the highest-quality cancer care

Perspectives

Blog Read “The Roadmap”, a blog for updates, research, and more Newsroom Special announcements from Thyme Care

Join Us

Careers Search open roles and learn more about our culture

Get Support

Contact Us Reach out to us here for general questions and support
Sign up today
For Individuals

Member Programs

Personalized Cancer Care 24/7 cancer guidance from a compassionate team of experts Quality-of-Life Care Get guidance for today's needs and what’s ahead

Member Benefits

Member App Become a member and gain access to Thyme Care Connect, our app

Resources

FAQs Frequently asked questions and their answers

Get Support

Call our Support Team Clinical support 24/7 for members. Enroll by phone Monday - Friday 9am-8pm ET (6am-5pm PT) Submit a Question Use our online form to ask a question about membership Refer a Person Know someone who might benefit from Thyme Care? Let us know
Sign up today
For Partners

Who We Serve

For Payers Transforming cancer care for your members For Providers Partnering with Oncology Groups to enhance care

Our Approach

Oncology Partnerships Deep oncologist integration with Thyme Care Oncology Partners Care Delivery Dedicated oncology Care Team support Pharmacy Solutions A better approach to pharmacy support

Our Technology

Thyme Care Connect Personalized cancer care for members Thyme Care Signal Oncology analytics and insights in your EHR Thyme Box Our oncology care delivery platform

Get Support

Refer Your Member Are you a Case Manager with a member referral? Share with us. Refer Your Patient Are you a Provider with a patient referral? Share with us. Partner Resources Resources to improve outcomes and reduce cancer costs Partner with Us Interested in a partnership?
Sign up today
Our Company

About Us

Our Story From patient advocacy to leading value-based oncology care Our Team Built by oncology experts for the highest-quality cancer care

Perspectives

Blog Read “The Roadmap”, a blog for updates, research, and more Newsroom Special announcements from Thyme Care

Join Us

Careers Search open roles and learn more about our culture

Get Support

Contact Us Reach out to us here for general questions and support
Sign up today

Plan your medical decisions and care preferences

A program to help you make medical decisions for yourself and others.

Older couple sitting on a couch at home, looking at each other and smiling while using a laptop, with indoor plants in the background.
Icon showing a user silhouette with a medical symbol (a plus sign) in a chat bubble, set against a teal background.
[Icon]_[Decision_Maker]3

Step 1: Choose a medical decision maker

Choose someone you trust to help make decisions for you in case you become too sick to make your own decisions.

A good decision maker will:

  • ask doctors questions

  • respect your wishes

If there is no one to choose right now, do steps 2, 4, and 5.

 

How to say it:

"If I get sick in the future and cannot make my own decisions, would you work with my doctors and help make medical decisions for me?”

“I do not want to make my own medical decisions. Would you talk to the doctors and help make medical decisions for me now and in the future?”


Icon of two raised hands holding a heart, symbolizing care, compassion, or support. The design is in cream on a coral-red background.
[Icon]_[What_Matters]

Step 2: Decide what matters most in life. 

This can help you decide on medical care that is right for you.

Five questions can help you decide what matters for your medical care:

 

  1. What is most important in life? Friends? Family? Religion?

  2. What experiences have you had with serious illness or death?

  3. What brings you quality of life? (Quality of life is different for each person.)

  4. If you were very sick, what would be most important to you:

    • to live as long as possible

    • to try treatments for a period of time

    • to focus on comfort even if life is shorter

  5. Have you changed your mind over time?


Icon showing three connected nodes branching into a single forward arrow, symbolizing decision paths. White design on a rounded yellow-orange background.
[Icon]_[Choose_Flexibility]

Step 3: Choose flexibility for your decision maker. 

Flexibility allows your decision maker to change your prior decisions if doctors think something else is better at that time.

 

How to say it:

Total flexibility:

“I trust you to work with my doctors. It is OK if you have to change my prior decisions if something is better for me at that time.”

Some flexibility:

“It is OK if you have to change my prior decisions. But there are some decisions that I never want you to change. These decisions are…”

No flexibility:

“Follow my wishes exactly, no matter what.”


Blue square icon with rounded corners featuring a white speech bubble containing three dots.
[Icon]_[Your_Wishes]

Step 4: Tell others about your medical wishes.

This will help you get the medical care you want.

 

How to say it:

To your decision maker and medical team:

“This is what is most important in my life and for my medical care…”

To family and friends:

“I chose this person to be my decision maker and I want to give them (TOTAL, SOME, or NO) flexibility to make decisions for me.”

Encourage completion of advance directive forms with medical teams.


Dark magenta square icon with rounded corners, featuring a white circle in the center containing a dark magenta question mark, representing help or support.
[Icon]_[Ask_Questions]

Step 5: Ask the medical care team questions. 

Tips:

  • write down questions ahead of time

  • bring someone with you

  • speak up at the start of the visit

Ask about:

  • benefits – good things that could happen

  • risks – bad things that could happen

  • options – different kinds of treatment

 

How to say it:

“What will my life be like after the treatment? Will it help my quality of life?”

“What I’m hearing you say is… Is this right?”


¿Habla español? Si desea ayuda para traducir este contenido, por favor llame a nuestro equipo de atención al 201-526-8484. Estamos aquí para ayudarle.

Ready to take the next step?

Thyme Care is here to support you.

You can talk to your Care Team Monday through Friday, from 8 AM to 8 PM ET. Clinical support is available 24/7. Whether you have questions about your care, forms, or anything else, we’re here to help

 

Call or text:

201-526-8484

Call toll-free:

833-849-6300

Whimsical illustration of a man next to a giant telephone and strewn about envelopes

Cultural inclusivity statement: We’re here to support you and your loved ones through every step of your cancer journey. We understand that each person has unique beliefs, backgrounds, and ways of making decisions—and we honor that. Our team takes the time to listen, explain, and care in a way that works best for you.
Legal disclaimer: Thyme Care, Inc. and Thyme Care Medical, PLLC. (collectively “Thyme Care”, “we”, “us” “our”) make up the Thyme Care organization. Thyme Care, Inc. provides management support services to Thyme Care Medical, PLLC and non-clinical cancer support services to its members. Thyme Care Medical, PLLC is a health care provider that offers clinical cancer support services to its patients. Thyme Care Medical, PLLC does not direct diagnosis or prescribing of medication for cancer treatment.

Prefer to read on paper? 

Download in English
Descargar en español

Follow us

  • Personalized Cancer Care
  • Quality-of-Life Care
  • FAQs
  • Member App
  • Payment Responsibilities
  • Preparing for Your Care
  • Community Resources
  • Submit Feedback
  • Thyme Care Assist
  • Thyme Care Medical Team
  • For Payers
  • For Providers
  • Oncology Partnership
  • Care Delivery
  • Pharmacy Solutions
  • Thyme Care Connect
  • Thyme Care Signal
  • Thyme Box
  • Refer Your Patient
  • Refer Your Member
  • Partner Resources
  • Join our B2B newsletter
  • Our Story
  • Our Team
  • Blog
  • Newsroom
  • Media Center
  • Careers
  • Contact Us
  • Privacy Policy
  • Disclaimers
  • Notice of Privacy Practices
  • Terms of Use
  • State Licensure Regulatory Requirements

Disclaimer: To ensure privacy, some people featured on this site are not real members or care providers.

© 2026 Thyme Care, Inc. All Rights Reserved. Thyme Care, Inc., Thyme Care Medical, PLLC., and Bobby Green Medical, P.C. (collectively “Thyme Care”, “we”, “us” “our”) make up the Thyme Care organization. Thyme Care, Inc. provides management support services to Thyme Care Medical, PLLC and non-clinical cancer support services to its members. Thyme Care Medical, PLLC is a health care provider that offers clinical cancer support services to its patients. Thyme Care Medical, PLLC does not direct diagnosis or prescribing of medication for cancer treatment.