What is health & wellness visit?

What is a Health & Wellness Video Visit?

A virtual appointment with an oncology-trained Nurse Practitioner from Thyme Care

Unlike your regular oncology appointments, this visit focuses on your overall health, answering your questions, and supporting you between appointments. You’re welcome to invite a caregiver or loved one to join.

The visit typically lasts about 30 minutes, giving you plenty of time to ask questions and talk through your care without feeling rushed.

Schedule your visit by phone today.

5/5 Member Satisfaction

What do members say about their visit?

98% of members who recently completed their Health & Wellness Video Visit rated it 5 out of 5.

This visit isn't about adding another appointment. It's about making your care easier, safer, and more connected so you have the support you need throughout your cancer journey.

Schedule your visit by phone today.

What to expect during the video visit

We'll talk about how you're feeling and make a plan together

Our team can help you:

  • Answer questions about your diagnosis, treatment, or symptoms

  • Make a plan to help manage your symptoms

  • Keep your health information up to date

  • And more (See FAQs below)

Frequently Asked Questions

Does this replace my oncologist?

No. Your Health & Wellness Video Visit complements the care you're already receiving from your oncology team.

How can this visit help me?

This visit gives you dedicated time with a Thyme Care provider to review your health, ask questions, and make sure you have the support you need between oncology appointments.

How long does the visit take?

Most visits last about 30 minutes, depending on your needs.

Is this a video visit?
Yes. Your Health & Wellness Video Visit is completed virtually, so you can meet with a Thyme Care provider from home.
Will I receive the gift card?

Complete your Health & Wellness Video Visit by December 31, 2026, and you'll receive a $15 CVS or Walgreens gift card as a thank-you.

What can I do to prepare for my Health & Wellness Visit?

First, make sure you schedule your Health & Wellness Video Visit by calling 855-725-5304.

If you’ve already scheduled your appointment, you can watch this video to get ready: Preparing for your Health & Wellness Video Visit.

What happens during my visit?

We'll talk about how you're feeling and make a plan together. Our team can help you:

  • Answer questions about your diagnosis, treatment, or symptoms

  • Make a plan to help manage your symptoms

  • Keep your health information up to date

  • Coordinate with your oncology team if your care needs change

  • Understand medications and coordinate prescription refills

  • Connect with physical therapy, occupational therapy, or other specialists when needed

  • Decide if equipment like a walker or cane may help you

  • Connect with transportation, financial resources, and other support available through Thyme Care

What happens after my visit?

After completing a Health & Wellness Video Visit, your Thyme Care team can continue supporting you in new ways. We'll have an up-to-date understanding of your health and care needs. That may allow us to:

  • Provide recommendations for over-the-counter medications

  • Connect you with a Nurse Practitioner more quickly if new concerns arise

  • Coordinate services like physical therapy or durable medical equipment without requiring another full visit (when clinically appropriate)

  • Stay in the loop so we can respond faster when your needs change

As always, you can access trusted cancer resources, practical tools, and helpful articles through Thyme Care Connect.

Schedule your 2026 Health & Wellness Video Visit today

*Health & Wellness Video Visits with Thyme Care providers are covered like other in-network primary care visits under your health plan. Copays, coinsurance, or other cost-sharing may apply depending on your plan.

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