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Extra cancer support between visits — at no cost to you

Thyme Care partners with AdvantageCare Physicians (ACPNY) and providers to offer eligible patients added support between visits, at no additional cost. We work alongside existing care teams, so help is always available.

Get started Or call us at 888-355-3149 >

How Thyme Care supports you and your caregivers:

 

Get answers about symptoms and side effects

Cancer-trained Nurses are available day and night to answer questions about symptoms and treatment side effects.

Access emotional support when it's needed

Our Social Workers are here to help with stress, anxiety, and the emotional side of the cancer journey.

Connect to additional support and resources

Get connected to the support and services you need including financial help, transportation, in-home care, or food assistance.

Maintain your independence

Get resources that help you stay active and safe. The right equipment could be a cane, walker, or rollator.

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A colorful Thyme Care mobile product screen asking "How can we support you today?", with follow up options for Get Support 24/7, Track Symptoms, Library, Community Resources

Experience a new level of support with Thyme Care Connect.

Thyme Care Connect is a private, members-only online tool. It helps you track symptoms, find helpful information about your care and daily life, meet your Care Team, and stay focused on your care goals.

 

Sign In Today

Our team is with you every step of the way.

We start by learning about you, your concerns, and your goals and then create a plan tailored to your needs. As you journey through your care, we will check in regularly to adjust and evolve your plans to best support you.

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Care Partner

Resource specialists that are here to help you find rides to appointments, get meals, pay bills, and more.

 

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Social Worker

Helps you feel better emotionally and supports you with stress, changes in your life, and making plans for the future.

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Oncology Nurse

Provides education about your diagnosis or treatment, helps you manage your symptoms, and answers your questions.

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Nurse Practitioner

Offers additional clinical care, helps manage conditions like diabetes, and provides medical advice anytime you need it.

How Thyme Care supported Nancy and Vanessa on their breast cancer journeys. 

Two Thyme Care members share how the service has been key to helping them navigate their breast cancer journeys through personalized care and support.

Frequently asked questions

Who can join Thyme Care?

We work with people who have cancer or are concerned about cancer. You can sign up online or call us at 888-355-3149 TTY:711

Enrollment hours: 9 am - 8 pm EST

Clinical support hours: 24/7

How much does Thyme Care cost?

Thyme Care services are available at no additional cost to eligible patients insured with one of our health plan partners. You don’t need insurance reimbursement for our services. Your medical plan, costs, and coverage are not affected by participation in Thyme Care.

To check if AdvantageCare Physicians is covered or to talk through costs, you can call Thyme Care at 888-355-3149 (TTY: 711).

Enrollment hours are Monday – Friday, 9 am – 8 pm ET.

Does Thyme Care replace my other doctors?

No, Thyme Care does not replace your existing doctors and specialists. You keep your primary care physician, oncologist (cancer doctor), and other healthcare professionals currently engaged in your care. Instead, we coordinate with them and advocate for your wants and needs.

Can my caregiver, family, or loved ones contact Thyme Care on my behalf?

Yes, Thyme Care is here for you and your caregivers to help make sure you get the support you need. With your consent, our Care Team may share information with family, caregivers, doctors, or other health care professionals to arrange care. You can review our Privacy Policy here.

To view a complete list of FAQs, visit this page.

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Enroll in Thyme Care today, and let us help you navigate cancer with confidence and peace of mind.

If you have cancer or are concerned about it, start your journey with Thyme Care today.

We're here 24/7 to support you every step of the way.

Call toll-free: 888-355-3149 (TTY: 711).


Enrollment hours: 9 am – 8 pm ET | Clinical support: 24/7

    Sign Up     888-355-3149

Thyme Care is an independent company providing services on behalf of AdvantageCare Physicians Thyme Care does not offer AdvantageCare Physicians products or services. 

Thyme Care Medical, PLLC, (Thyme Care Provider) is a health care provider offering clinical cancer support services to its patients. Thyme Care Provider does not direct diagnosis or prescribing of medication for cancer treatment. Thyme Care, Inc. provides management support services to Thyme Care Provider or cancer support services to its members.

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Disclaimer: To ensure privacy, some people featured on this site are not real members or care providers.

© 2026 Thyme Care, LLC. All Rights Reserved. Thyme Care, LLC (collectively "Thyme Care", "we", "us" "our") provides management support services to Thyme Care Medical, PLLC, Bobby Green Medical, P.C., Thyme Care CA PC, Thyme Care KS PA, and Thyme Care GA, P.C. (collectively, "Thyme Care Providers") and non-clinical cancer support services to its members. Thyme Care Providers are health care providers that offer clinical cancer support services to its patients. Thyme Care Providers do not direct diagnosis or prescribing of medication for cancer treatment. Thyme Care is a care management and navigation program. Thyme Care does not provide medical care, clinical diagnoses, or treatment recommendations. Our services are care navigation, care coordination, and connection to oncology resources. Thyme Care is not a substitute for advice from your treating physician or oncology team.