We may collect certain health information in the context of our provision of Services to you and our health care providers and health plan customers. If you are a patient or member of a Thyme Care customer that is a healthcare provider or health plan subject to the Health Insurance Portability and Accountability Act (“HIPAA”), then our agreement with your healthcare provider and health plan will govern how we use and share your “protected health information” as defined by HIPAA. If you have any questions about the privacy of your protected health information, please contact your healthcare provider or health plan.
Personal Data We Collect:
“Personal Data” is data relating to an identified or identifiable natural person. Depending on the nature of your interactions with the Services, we may collect the following Personal Data from or about you:
- Direct identifiers, such as your name, address, email address, phone number, and other contact information;
- Job applicant information, such as your resume, curriculum vitae, employment history, educational history, references, qualifications, and demographic information you voluntarily provide to us;
- Health information, such as symptoms or test results that you, our healthcare providers or health plan customers may share with us as part of the Services;
- Financial information and residency status only in the event you request that we assist with filing grant applications on your behalf;
- Information collected through automated data collection technologies, such as “cookies.” For example, we may collect information that helps us track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, and the domain names of our visitors' Internet service providers.
We may collect Personal Data when we receive it through our customers’ use of the Services or when you voluntarily provide us with such information, such as (but not limited to) when you contact us with inquiries, fill out on-line forms, respond to one of our surveys, respond to advertising or promotional material, register for access to the Services or use certain Services.
Our Use of Your Personal Data:
Thyme Care may also use your Personal Data collected through the Services to help us improve the content and functionality of the Services, to better understand our users and to improve the Services. Thyme Care may use this information to contact you in the future to tell you about services we believe will be of interest to you. This includes contacting you for marketing and promotional purposes by various means, including email, mail, and telephone. If we do so, each marketing communication we send you will contain instructions permitting you to "opt-out" of receiving future marketing communications. Operational and other non-marketing communications regarding use of the Services may not contain “opt out” instructions. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us at firstname.lastname@example.org.
In an ongoing effort to better understand and serve the users of the Services, Thyme Care often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and Thyme Care may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. Thyme Care may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
Our Disclosure of Your Personal Data and Other Information:
Thyme Care is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Agents, Consultants and Related Third Parties: Thyme Care, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Legal Requirements: Thyme Care may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Thyme Care, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
Health Information Exchange: Thyme Care may make your protected health information available electronically through an electronic health information exchange to other health care providers that request your information for their treatment purposes. In all cases the requesting provider must have or have had a treating relationship with you. Participation in an electronic health information exchange also lets us see other providers' information about you for our treatment purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Our Site and Service is hosted in the United States and is generally intended for United States visitors. If you visit from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please be aware that you are transferring personal information to the United States. The United States does not have the same data protection laws as the European Union and some other regions. By providing personal information to us, you consent to the transfer of it to the United States and the use of it in accordance with this policy.
Additional Privacy Disclosures for California Residents:
To the extent applicable to Thyme Care, the California Consumer Privacy Act (“CCPA”) provides certain eligible California consumers with the right to obtain from Thyme Care information about the Personal Data about you that we collect, use, and disclose. You can exercise your CCPA rights by contacting us at email@example.com. If you choose to exercise your CCPA rights, you have the right to not receive discriminatory treatment or a lesser degree of service from Thyme Care.
California residents may also request information from us once per calendar year about certain Personal Data shared with third parties for their own direct marketing purposes, including the categories of information and the names and addresses of those businesses with which we have shared such information. To request this information, please contact us by using the information provided in the “Contact Us” section below.
Do Not Track:
Some web browsers incorporate a “Do Not Track” or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked. We are committed to providing you with meaningful choices about the information collected through the Sites. However, like many websites, our Sites are not currently designed to recognize a “Do Not Track” signal from a web browser.
Children’s safety is important to us, and we encourage parents and guardians to take an active interest in the online activities of their children. Our Site is not intended for individuals under 18 years of age, and we do not knowingly collect or sell Personal Data from individuals under 18. If you are under 18, do not use or provide any information on this Site or through any of its features.
You can visit the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Services.
Links to Other Web Sites:
Thyme Care takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet, text messaging, or email transmission is ever fully secure or error free. In particular, texts and emails sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via text message and/or email. Please keep this in mind when disclosing any Personal Data to Thyme Care via the Internet.
Other Agreements, Terms and Conditions:
Your access to and use of the Services is subject to any additional agreements, terms and conditions between you and Thyme Care.
Access to Information; Contacting Thyme Care:
Service Visitors from outside the United States: