Get even more support between visits – at no additional cost.

As part of your care, you now have access to Thyme Care, a cancer support benefit for extra help between doctor visits, at no additional to you.

Get Started 201-526-8484

Your journey, supported by Thyme Care.

We will help you every step of the way. We will make sure you feel good about your choices, get the care you need, and have your questions answered so you know you are on the right path.

Some of the ways Thyme Care can support you:

Clear answers about your care

Our Nurses help explain your treatment options, side effects, and test results in simple terms so you know what to expect.

Coordinated care with your doctors

We check in with you regularly to catch your needs early and work with your doctors to get you the right care when you need it, helping you focus on what matters most.

Support beyond the clinic

Get connected to the support and services you need including financial help, transportation, in-home care, or food assistance.

Maintain Independence

Get resources that help you stay active and safe. The right equipment could be a cane, walker, or rollator.

Your journey empowered, with Thyme Care Connect.

Experience a new level of cancer care with Thyme Care Connect – a private online platform that connects you with expert-backed resources, 24/7 symptom tracking, and more – designed to empower you to feel more in control of your journey.

Sign In Today

Our team is with you every step of the way.

Our team works alongside you and your oncology care providers to offer personalized support tailored to your needs. Whether it’s answering questions, helping manage symptoms, or coordinating care, we’re here to make sure you never have to face this journey alone.

Care Partner

Advocates for you and connects you with resources like transportation or financial assistance when you need them.

Oncology and Complex Nurse

Provides education about your diagnosis or treatment, helps you manage your symptoms, and answers your questions.

Nurse Practitioner

Offers additional clinical care, helps manage conditions like diabetes, and provides medical advice anytime you need it.

How Thyme Care supported Nancy and Vanessa on their breast cancer journeys.

Two Thyme Care patients share how the service has been key to helping them navigate their breast cancer journeys through personalized care and support.

Frequently Asked Questions

Who can join Thyme Care?

We work with individuals who have cancer or a concern for cancer and are patients of select Oak Street Health plan partners. Sign up online or call us at 201-526-8484 (TTY: 711). Enrollment hours are 8 am – 11 pm EST.

How much does Thyme Care cost?

Thyme Care services are available at no cost to eligible individuals who receive care at Oak Street Health. There is no insurance reimbursement needed for Thyme Care’s services. Your medical plan, costs, and coverage are not affected by participation in Thyme Care.

Does Thyme Care replace my other doctors?

No, Thyme Care does not replace your existing doctors and specialists. Instead, we coordinate with them and advocate for your wants and needs.

Can my caregiver, family, or loved ones contact Thyme Care on my behalf?

Yes, Thyme Care is here for you and your caregivers to help make sure you get the support you need. With your consent, our Care Team may share information with family, caregivers, doctors, or other health care professionals to arrange care. You can review our Privacy Policy here.

To view a complete list of FAQs, visit this page.

Enroll in Thyme Care today, and let us help you navigate cancer with confidence and peace of mind.

If you have cancer or are concerned about it, start your journey with Thyme Care today.

We're here 24/7 to support you every step of the way.
Call toll-free: 833-849-6300 (TTY:711).

Enrollment hours: Monday-Friday, 9 am-8 pm ET

Clinical support: 24/7

Thyme Care is an independent company providing services on behalf of Oak Street Health. Thyme Care does not offer Oak Street Health products or services.

Thyme Care Medical, PLLC, (Thyme Care Provider) is a health care provider offering clinical cancer support services to its patients. Thyme Care Provider does not direct diagnosis or prescribing of medication for cancer treatment. Thyme Care, Inc. provides management support services to Thyme Care Provider or cancer support services to its members.