Some of the ways Thyme Care can support you:

 

Get answers about symptoms and side effects

Cancer-trained Nurses are available day and night to answer questions about symptoms and treatment side effects.

Access emotional support when it's needed

Our Social Workers are here to help with stress, anxiety, and the emotional side of the cancer journey.

Connect to additional support and resources

Get connected to the support and services you need including financial help, transportation, in-home care, or food assistance.

Maintain independence

Get resources that help you stay active and safe. The right equipment could be a cane, walker, or rollator.

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A colorful Thyme Care mobile product screen asking "How can we support you today?", with follow up options for Get Support 24/7, Track Symptoms, Library, Community Resources

Your journey empowered, with Thyme Care Connect. 

Experience a new level of cancer care with Thyme Care Connect–a private online platform that connects you with expert-backed resources, 24/7 symptom tracking, and more–designed to empower you to feel more in control of your journey.

 

Sign In Today

Our team is with you every step of the way.

Our team works alongside you and your West Cancer Center team to offer personalized support tailored to your needs. Whether it’s answering questions, helping manage symptoms, or coordinating care, we’re here to make sure you never have to face this journey alone.

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Social Workers

Advocates for you and connects you with resources like transportation or financial assistance when you need them.

 

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Oncology and Complex Nurses

Provides education about your diagnosis or treatment, helps you manage your symptoms, and answers your questions.

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Nurse Practitioner

Offers additional clinical care, helps manage conditions like diabetes, and provides medical advice anytime you need it.

How Thyme Care supported Nancy and Vanessa on their breast cancer journeys. 

Two Thyme Care members share how the service has been key to helping them navigate their breast cancer journeys through personalized care and support.

Frequently Asked Questions

Who can join Thyme Care?

We work with individuals who have cancer or a concern for cancer and are members of select West Cancer Center health plan partners. Check your eligibility online or call us at 901-410-0813 (TTY: 711). Enrollment hours are Monday–Friday, 9 am–8 pm ET.

How much does Thyme Care cost?

Thyme Care services are available to patients at this practice who have eligible health plans. If you are eligible, support from Thyme Care Nurses and Social Workers is provided at no cost to you.


Some medical services may be billed to your health plan, like other primary care or specialist visits. Your costs for those services depend on your plan. We can review and confirm any costs with you before you enroll or before any visits. Taking part in Thyme Care does not change your health plan benefits.

To check if your health plan is covered or to talk through costs, you can call Thyme Care or ask your care team at this practice. 
Call us at 901-410-0813 (TTY: 711). Enrollment hours are Monday–Friday, 9 am–8 pm ET.

Does Thyme Care replace my other doctors?

No, Thyme Care does not replace your existing doctors and specialists. Instead, we coordinate directly with your West Cancer Center team.

Can my caregiver, family, or loved ones contact Thyme Care on my behalf?

Yes, Thyme Care is here for you and your caregivers to help make sure you get the support you need. With your consent, our Care Team may share information with family, caregivers, doctors, or other health care professionals to arrange care. You can review our Privacy Policy here.

To view a complete list of FAQs, visit this page.

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Extra support can make all the difference. Enroll in Thyme Care today — at no cost to you.

You already have a great oncology team. Thyme Care adds an extra layer of support for everything in between.

Enrollment hours: 9 am– 8 pm ET | Clinical support: 24/7


Call: 901-410-0813 (TTY:711).

    Sign Up     901-410-0813
Thyme Care is an independent company providing cancer support services to West Cancer Center patients. Thyme Care, Inc. and Thyme Care Medical, PLLC. (collectively "Thyme Care", "we", "us" "our") make up the Thyme Care organization.

Thyme Care, Inc. provides management support services to Thyme Care Medical, PLLC and non-clinical cancer support services to its members. Thyme Care Medical, PLLC is a health care provider that offers clinical cancer support services to its patients. Thyme Care Medical, PLLC does not direct diagnosis or prescribing of medication for cancer treatment. 

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