Some of the ways Thyme Care can support you:
Find a cancer doctor (oncologist)
Find an in-network oncologist who’s right for you and can be seen within a few days. Want a second opinion? We can help with that, too.
Clear answers about your care
Our nurses help explain your treatment options, side effects, and test results in simple terms so you know what to expect.
Coordinated care with your doctors
We check in with you regularly to catch your needs early and work with your doctors to get you the right care when you need it, helping you focus on what matters most.
Support beyond the clinic*
Get connected to the support and services you need including financial help, transportation, in-home care, or food assistance. *Support, services, and equipment may not be covered by your EmblemHealth plan.
Maintain Independence*
Get resources that help you stay active and safe. The right equipment could be a cane, walker, or rollator. *Support, services, and equipment may not be covered by your EmblemHealth plan.

Our team is with you every step of the way.
We start by learning about you, your concerns and your goals, and then create a plan tailored to your specific needs. As you journey through your care, we will adjust and evolve your plans to best support you.
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Care Partner
Advocates for you and connects you with resources like transportation or financial assistance when you need them.
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Oncology and Complex Nurse
Provides education about your diagnosis or treatment, helps you manage your symptoms, and answers your questions.
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Nurse Practitioner
Offers additional clinical care, helps manage conditions like diabetes, and provides medical advice anytime you need it.
How Thyme Care supported Nancy and Vanessa on their breast cancer journeys.
Two Thyme Care members share how the service has been key to helping them navigate their breast cancer journeys through personalized care and support.
Frequently Asked Questions
Who can join Thyme Care?
We work with individuals who have cancer or a concern for cancer and are members of select EmblemHealth plans. Sign up online or call us at 201-526-8484 (TTY: 711). Enrollment hours are 8 am – 11 pm EST.
How much does Thyme Care cost?
Thyme Care services are available at no cost to eligible individuals insured with EmblemHealth. There is no insurance reimbursement needed for Thyme Care’s services. Your medical plan, costs, and coverage are not affected by participation in Thyme Care. Not all resources that Thyme Care may connect you to are covered by your EmblemHealth plan.
Does Thyme Care replace my other doctors?
No, Thyme Care does not replace your existing doctors and specialists. Instead, we coordinate with them and advocate for your wants and needs.
Can my caregiver, family, or loved ones contact Thyme Care on my behalf?
To view a complete list of FAQs, visit this page.