Thyme Care Medical
Understanding your payment responsibilities

How Thyme Care works with your insurance
Most of Thyme Care's services come at no extra cost to you. Our Nurses and Care Partners help with symptoms, care planning, and support—all covered by your plan or provider.
If you see a Thyme Care provider (doctor or nurse practitioner) for urgent care or other needs, your insurance usually covers it like a regular doctor visit. This means:
- You may need to pay your normal copays or coinsurance
- If you need lab tests or specialist care, these will be billed normally
- Working with Thyme Care doesn't change your insurance coverage.
Find out more about Thyme Care’s medical services here.

We’ll always tell you about costs upfront
At Thyme Care, we want you to feel informed about your healthcare costs. Before any appointment that may cost money, we will explain your insurance benefits and ask if you want to move forward.
You will always know what to expect—no surprises.
How it works:

Before your visit:
We check with your insurance about any payments you might need to make and review them with you.

At your visit:
If you need to pay a copay, we'll collect it then.
After your visit:
If your deductible or coinsurance applies, we'll send you a bill after your insurance processes the visit.
What these terms mean
- Copay is a fixed amount you pay for medical services. For example, if your plan has a $30 copay for doctor visits, you'll pay $30 at your appointment.
- Deductible is the amount you must pay before your insurance starts helping with costs. For example, if your deductible is $1,500 and you have a $1,200 procedure, you pay the full $1,200 and have $300 left to meet your deductible.
- Coinsurance is your share of costs after meeting your deductible. For example, with 20% coinsurance on a $100 bill, you pay $20 and insurance pays $80.
If you need more time to pay
If you can't pay at your visit, we'll work with you to find a solution. We can send you a bill after your insurance processes the visit and help you look into financial help options. We also have a Payment Support Program for Thyme Care members who qualify based on income. Most importantly, we'll make sure you get the care you need—without extra worry.

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Llame al 201-526-8484.
For details about your insurance benefits, we recommend reaching out to your insurance provider.
If you have any questions about your benefits or a bill, our team is here to help you. Just call or text us at 1-201-526-8484 or toll-free at 1-833-849-6300, and we'll be glad to assist you.
Need to pay a bill? You can do it anytime using this link:
