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24/7 on-demand support

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Dedicated cancer team

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No cost to you

Your journey, supported by Thyme Care.

We'll guide you every step of your journey by helping you with decisions, ensuring you’re getting the best care, and answering any questions you have so you feel confident knowing you’re on the right path.

Some ways Thyme Care can support you:

 

Talk to experts anytime

We’re here 24/7. You can call your Care Team anytime you need support, or you can text or contact us using Thyme Care Connect to get more information.

Keep your journey connected

To stay proactive with your care, your Care Team will communicate and collaborate with your doctor inside and outside the clinic so everyone is on the same page.

Understand what’s going on and get answers

When you have cancer, you want confidence knowing you’re on the right track. That’s why our nurses are here to help you understand your treatment options, side effects, and test results.

Live better with cancer before and after treatment

We help you find a better balance before and after cancer treatment. We guide you with resources for healthy eating, better sleep, mindfulness, and financial support so you can take care of yourself.

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Your journey empowered, with Thyme Care Connect.

Experience a new level of cancer care with Thyme Care Connect – a private online platform that connects you with expert-backed resources, 24/7 symptom tracking, and more – designed to empower you to feel more in control of your journey.

Product screen of Thyme Care on a mobile phone with text onscreen: "Welcome to Thyme Care—your dedicated cancer support team. Get 24/7 support, track symptoms, and access helpful resources for your care journey".

Our team is with you every step of the way.

We start by learning about you, your concerns, and your goals and then create a plan tailored to your specific needs. As you journey through your care, we will check in regularly to adjust and evolve your plans to best support you.

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Care Partner

Care Partners advocate for you and connect you to resources, such as meal planning or financial assistance when needed.
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Oncology Nurse

Oncology Nurses provide education on your diagnosis or treatment, help you manage your symptoms, and answer your questions.

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Activate your Thyme Care account and let us help you navigate cancer with confidence and peace of mind.

Tap to call:

1-201-526-8484

Tap to text:

1-201-526-8484

Tap to call toll-free:

1-833-849-6300

How Thyme Care supported Nancy & Vanessa on their breast cancer journeys. 

Two Thyme Care members share how the service has been key to helping them navigate their breast cancer journey through personalized care and support.

Frequently Asked Questions

Who can become a Thyme Care member?

We work with individuals who have cancer or a concern about cancer and have Premera medical coverage. You can sign up online or call us at 201-526-8484 or toll-free at 1-833-849-6300. 

 

 

How much does Thyme Care cost?

Thyme Care services are at no cost to eligible individuals with a Premera health plan. There is no insurance reimbursement needed for Thyme Care’s services. Your medical plan, costs, and coverage are not affected by participation in Thyme Care.

 

 

Does Thyme Care replace my other doctors?

No, Thyme Care does not replace your existing doctors and specialists. Instead, we coordinate with them and advocate for your wants and needs. 

 

 

Can my caregiver, family, or loved ones contact Thyme Care on my behalf?

Yes, Thyme Care is here for you and your caregivers to make sure you get the support you need. With your consent, our Care Team may share information with family, caregivers, doctors, or other providers in order to arrange care. You can review our Privacy Policy here.

 

 

What types of support does Thyme Care provide, and is there a cost? 

Thyme Care's team and web app, Thyme Care Connect, offer a wide range of support to help you navigate essential areas like food, transportation, financial assistance, and more. We connect you with local resources that may be hard to find on your own. Each community program may have its own requirements and potential fees, but our team will guide you through the process. We'll work closely with you to understand your unique needs and ensure we're identifying the best resources for your situation. Our goal is to make sure you receive the support you need as seamlessly as possible.

To view a complete list of FAQs, visit this page.

Let us help you navigate cancer with confidence.

Tap to call:

1-201-526-8484

Tap to text:

1-201-526-8484

Tap to call toll-free:

1-833-849-6300

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Thyme Care is an independent company that provides care management services on behalf of Premera Blue Cross Blue Shield of Alaska. Premera Blue Cross Blue Shield of Alaska is an Independent Licensee of the Blue Cross Blue Shield Association.