Some of the ways Thyme Care can support you:

 

Find a cancer doctor (oncologist)

Find an in-network oncologist who’s right for you and can be seen within a few days. Want a second opinion? We can help with that, too.

Clear answers about your care

Our nurses help explain your treatment options, side effects, and test results in simple terms so you know what to expect.

Coordinated care with your doctors

We check in with you regularly to catch your needs early and work with your doctors to get you the right care when you need it, helping you focus on what matters most.

Support beyond the clinic*

Get connected to the support and services you need including financial help, transportation, in-home care, or food assistance. *Support, services, and equipment may not be covered by your Blue Cross NC plan.

Maintain Independence*

Get resources that help you stay active and safe. The right equipment could be a cane, walker, or rollator. *Support, services, and equipment may not be covered by your Blue Cross NC plan.

A smiling couple sits on a couch, looking at a tablet together. The man has gray hair, and the woman has long braided hair, both in white sweaters.
A colorful Thyme Care mobile product screen asking "How can we support you today?", with follow up options for Get Support 24/7, Track Symptoms, Library, Community Resources

Your journey empowered, with Thyme Care Connect. 

Experience a new level of cancer care with Thyme Care Connect – a private online platform that connects you with expert-backed resources, 24/7 symptom tracking, and more – designed to empower you to feel more in control of your journey.

 

Sign In Today

 

Our team is with you every step of the way.

We start by learning about you, your concerns and your goals, and then create a plan tailored to your specific needs. As you journey through your care, we will adjust and evolve your plans to best support you.

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Care Partner

Advocates for you and connects you with resources like transportation or financial assistance when you need them.

 

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Oncology and Complex Nurse

Provides education about your diagnosis or treatment, helps you manage your symptoms, and answers your questions.

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Nurse Practitioner

Offers additional clinical care, helps manage conditions like diabetes, and provides medical advice anytime you need it.

How Thyme Care supported Nancy and Vanessa on their breast cancer journeys. 

Two Thyme Care members share how the service has been key to helping them navigate their breast cancer journeys through personalized care and support.

Frequently Asked Questions

Who can join Thyme Care?

We work with individuals who have cancer or a concern for cancer and are members of select Blue Cross NC plans. Sign up online or call us at 201-526-8484 (TTY: 711). Enrollment hours are Monday-Friday, 9 am-8 pm ET. 

How much does Thyme Care cost?

Thyme Care services are available at no cost to eligible individuals insured with Blue Cross NC. There is no insurance reimbursement needed for Thyme Care’s services. Your medical plan, costs, and coverage are not affected by participation in Thyme Care. Not all resources that Thyme Care may connect you to are covered by your Blue Cross NC plan. 

Does Thyme Care replace my other doctors?

No, Thyme Care does not replace your existing doctors and specialists. Instead, we coordinate with them and advocate for your wants and needs. 

Can my caregiver, family, or loved ones contact Thyme Care on my behalf?
Yes, Thyme Care is here for you and your caregivers to help make sure you get the support you need. With your consent, our Care Team may share information with family, caregivers, doctors, or other health care professionals to arrange care. You can review our Privacy Policy here. 

To view a complete list of FAQs, visit this page.

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Enroll in Thyme Care today, and let us help you navigate cancer with confidence and peace of mind.

If you have cancer or are concerned about cancer, start your journey with Thyme Care today.

Enrollment hours: Monday - Friday, 9 am – 8 pm ET

Clinical support: 24/7

Call toll-free: 833-849-6300, TTY: 711

    Sign Up     1-201-526-8484

Thyme Care is an independent company providing services on behalf of Blue Cross NC. Thyme Care does not offer Blue Cross or Blue Shield products or services. Thyme Care Medical, PLLC, (Thyme Care Provider) is a health care provider offering clinical cancer support services to its patients. Thyme Care Provider does not direct diagnosis or prescribing of medication for cancer treatment. Thyme Care, Inc. provides management support services to Thyme Care Provider or cancer support services to its members.

© 2025 Blue Cross and Blue Shield of North Carolina. ®, SM are marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. All other marks and names are property of their respective owners. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association.