Hi, we're Thyme Care–your dedicated cancer support team.
Thyme Care provides personalized support to eligible CareFirst BlueCross BlueShield (CareFirst) members at every step of their cancer journey. We’re here to help you get the support you deserve.


24/7 support

Expert cancer team

No cost to you
Your journey, supported by Thyme Care.
We're here to walk alongside you–helping you understand your options, supporting your decisions, and answering your questions–so you can feel more confident and cared for throughout your journey.
Some ways Thyme Care can support you:
Expert support when you need it
Your Care Team is ready to help 24/7. Contact us by phone or use Thyme Care Connect to find trusted health articles and resources, and track your symptoms.
Clear answers about your care
Our nurses help explain your treatment options, side effects, and test results in simple terms so you know what to expect.
Coordinated care with your doctors
We check in with you regularly to catch your needs early and work with your doctors to get you the right care when you need it, helping you focus on what matters most.
Support beyond treatment
Your well-being matters every step of the way. We're here with resources to help you care for yourself–like guidance on nutrition, sleep, mindfulness, and financial support–so you can feel more prepared and supported, both now and as you look ahead.

Your journey empowered, with Thyme Care Connect.
Thyme Care Connect is your private online space for export-backed resources, 24/7 symptom tracking, and tools to help you feel more prepared and supported throughout your care. It's designed to meet you where you are–so you can move forward with greater confidence and clarity.

Our team is with you every step of the way.
We start by learning about you, your concerns, and your goals and then create a plan tailored to your specific needs. As you journey through your care, we will check in regularly to adjust and evolve your plans to best support you.

Care Partner
Care Partners advocate for you and connect you to resources, such as meal planning or financial assistance when needed.

Oncology Nurse
Oncology Nurses provide education on your diagnosis or treatment, help you manage your symptoms, and answer your questions.

Let us help you navigate cancer with confidence and peace of mind.
Tap to call:
201-526-8484
Tap to text:
201-526-8484
Tap to call toll-free:
833-849-6300
How Thyme Care supported Nancy & Vanessa on their breast cancer journeys.
Two Thyme Care members share how the service has been key to helping them navigate their breast cancer journey through personalized care and support.
Frequently Asked Questions
Who can become a Thyme Care member?
We work with individuals who have cancer or a concern about cancer and are covered under a CareFirst health care plan. You can sign up online or call us at 201-526-8484 or toll-free at 1-833-849-6300.
How much does Thyme Care cost?
Thyme Care services are at no cost to eligible individuals with a CareFirst health plan. Your medical plan, costs, and coverage are not affected by participation in Thyme Care.
Does Thyme Care replace my other doctors?
No, Thyme Care does not replace your existing doctors and specialists. Instead, we collaborate with your doctors and advocate for your unique care needs and wants.
Can my caregiver, family, or loved ones contact Thyme Care on my behalf?
Yes, Thyme Care is here for you and your caregivers to make sure you get the support you need. With your consent, our Care Team may share information with family, caregivers, doctors, or other providers in order to arrange care. You can review our Privacy Policy here.
What types of support does Thyme Care provide, and is there a cost?
Thyme Care's team and web app, Thyme Care Connect, offer a wide range of support to help you navigate essential areas like food, transportation, financial assistance, and more. We connect you with local resources that may be hard to find on your own. Each community program may have its own requirements and potential fees, but our team will guide you through the process. We'll work closely with you to understand your unique needs and ensure we're identifying the best resources for your situation. Our goal is to make sure you receive the support you need as seamlessly as possible.
To view a complete list of FAQs, visit this page.
Let us help you navigate cancer with confidence.
Tap to call:
201-526-8484
Tap to text:
201-526-8484
Tap to call toll-free:
833-849-6300
