Get even more support between visits–at no additional cost.
As part of your care at New York Cancer & Blood Specialists, you now have access to Thyme Care, a cancer support benefit for extra help between doctor visits, at no additional to you.
Your journey, supported by Thyme Care.
We will help you every step of the way. We will make sure you feel good about your choices, get the care you need, and have your questions answered so you know you are on the right path.
Some of the ways Thyme Care can support you:
Clear answers about your care
Our Nurses help explain your treatment options, side effects, and test results in simple terms so you know what to expect.
Coordinated care with your doctors
We check in with you regularly to catch your needs early and work with your doctors to get you the right care when you need it, helping you focus on what matters most.
Support beyond the clinic
Get connected to the support and services you need including financial help, transportation, in-home care, or food assistance.
Maintain Independence
Get resources that help you stay active and safe. The right equipment could be a cane, walker, or rollator.
Our team is with you every step of the way.
Our team works alongside you and your oncology care providers to offer personalized support tailored to your needs. Whether it’s answering questions, helping manage symptoms, or coordinating care, we’re here to make sure you never have to face this journey alone.
Care Partner
Advocates for you and connects you with resources like transportation or financial assistance when you need them.
Oncology and Complex Nurse
Provides education about your diagnosis or treatment, helps you manage your symptoms, and answers your questions.
Nurse Practitioner
Offers additional clinical care, helps manage conditions like diabetes, and provides medical advice anytime you need it.
How Thyme Care supported Nancy and Vanessa on their breast cancer journeys.
Two Thyme Care members share how the service has been key to helping them navigate their breast cancer journeys through personalized care and support.
Habla español? Nuestro equipo de atención cuenta con miembros que hablan español y están disponibles para ayudarle.
Llame al 201-526-8484.
Frequently Asked Questions
Who can join Thyme Care?
We work with individuals who have cancer or a concern for cancer and are members of select New York Cancer & Blood Specialists health plan partners. Check your eligibility online or call us at 201-526-8484 (TTY: 711). Enrollment hours are Monday–Friday, 9 am–8 pm ET.
How much does Thyme Care cost?
Thyme Care services are available to patients at this practice who have eligible health plans. If you are eligible, support from Thyme Care nurses and social workers is provided at no cost to you.
Some medical services may be billed to your health plan, like other primary care or specialist visits. Your costs for those services depend on your plan. We can review and confirm any costs with you before you enroll or before any visits. Taking part in Thyme Care does not change your health plan benefits.
To check if your health plan is covered or to talk through costs, you can call Thyme Care or ask your care team at this practice.
Call us at 201-526-8484 (TTY: 711). Enrollment hours are Monday–Friday, 9 am–8 pm ET.
Does Thyme Care replace my other doctors?
No, Thyme Care does not replace your existing doctors and specialists. Instead, we coordinate with them and advocate for your wants and needs.
Can my caregiver, family, or loved ones contact Thyme Care on my behalf?
Yes, Thyme Care is here for you and your caregivers to help make sure you get the support you need. With your consent, our Care Team may share information with family, caregivers, doctors, or other health care professionals to arrange care. You can review our Privacy Policy here.
To view a complete list of FAQs, visit this page.
Enroll in Thyme Care today, and let us help you navigate cancer with confidence and peace of mind.
If you have cancer or are concerned about it, start your journey with Thyme Care today.
We're here 24/7 to support you every step of the way.
Call toll-free: 833-849-6300 (TTY:711).
Enrollment hours: Monday - Friday, 9 am–8 pm ET | Clinical support: 24/7



