Thyme Care Medical
Payment support program
At Thyme Care, we want to make sure you get the care you need without money worries. Our Payment Support Program helps members who need help paying for their Thyme Care medical visits. Based on your needs, you may get some or all of your costs covered.
.png?width=2712&height=2712&name=Thumbnail_Illustration_People%20(1).png)
What this program covers
- Copays (the set amount you pay at each visit)
- Deductibles (what you must pay before insurance helps)
- Coinsurance (your share of costs after your deductible)
- Costs associated with Thyme Care Medical visits, like:
- Urgent care visits
- Enhanced Supportive Care services
- Other care from Thyme Care Medical


Who can apply?
If you are a Thyme Care member and have a family income that is below certain limits, and/or get care from Thyme Care Medical, you are eligible to apply to the Payment Support Program.
2025 Household income limits
Household income is the total money earned in a year by everyone who lives in your home full-time.
Family size |
Yearly income limit |
1 person |
$46,950 |
2 people |
$63,450 |
3 people |
$79,950 |
4 people |
$96,450 |
5 people |
$112,950 |
How to apply
Step 1: Get your papers ready
You'll need to show us at least one of these:
- Recent pay stubs (from the last 2 months)
- Last year's tax form
- Proof of help from the government (like Medicaid, SNAP, SSI)
- Bank statements
Step 2: Fill out the form
Step 3: If you downloaded the form complete this final step
Choose one of these ways to send it back (make sure to include all pages):
-
Mail it: Fold the form, put it in an envelope and mail to: Thyme Care Payment Support Program PO Box 282462 Nashville, TN 37228
-
Text a picture: Take a picture of each page and text it to 201-526-8484
-
Email it: Scan or take a picture of each page and email it to paymentsupport@thymecare.health
-
Fax it: Send the form by fax to
615-610-0749
Our team is ready to help you with your form.
Call or text us at 1-201-526-8484 or toll-free at
1-833-849-6300.
